One of the most difficult decisions about moving broker/dealers is the paperwork process of moving clients; especially if you have a lot of accounts.

I understand this dilemma. I’ve been there. My whole staff and I have sat in the conference room filling out forms by hand on New Years Day so I could get back in business quickly. We don’t want you to go through that nightmare. For that reason, we have built the most efficient transfer process in the business. Many firms may tell you they have a transition team. What they really mean is they have a team that will tell you what to do. Not Brookstone! We do it for you.

Here is the process.

You provide us a database of the public information you have available on your clients (Hard copy will do if you do not have a database).

Name, address, phone etc and we will pre-populate all paperwork for you.

We will highlight all of the areas the client needs to complete including signatures which will also be tabbed.

We will add a very professional cover letter explaining that you have moved to better serve the client and to keep you as the broker of record they will need to complete and sign the enclosed paperwork.

If they do not return the paperwork, you do not know who they will be assigned to.

Obviously you will have the opportunity to review and tweak the letter to your satisfaction (compliance approval will be necessary).

We will mail the paperwork along with a postage paid return envelope to you.

You will then review for accuracy

Complete the following

  • Fill in investment objectives
  • Risk tolerance
  • Tax bracket
  • Sign where necessary

Return to us and we will handle the rest, including:

  • Starting the ACAT process
  • Faxing up BD change forms on direct business
  • Calling in three days to confirm completion
  • Recording the name of who we talked to and the date
  • Calling back every two days until completed if not completed during the original three days

We literally have over a 99% success rate of clients transitioning without ever calling the broker using this system.

Let’s look at the advantages to you.

  • For the most part you can focus on
    • serving your clients
    • getting new business
    • enjoying your family
  • You will not leave any trails behind
  • You will not have postage costs
  • You will not have envelope costs
  • You will not have paper costs
  • You will have little if any labor costs
  • You will have little if any contact with clients to get moved
  • You will have very little downtime

I know of no other firm that goes to this extent to make your transition smooth and virtually effortless. Keep in mind that we have processed 1,200 accounts including both brokerage and direct apps in three days. If you need confirmation of our transition abilities feel free to call and we’ll provide names of brokers we have done this for.

Join Brookstone and experience the service difference.

Redeemer: It’s your future and you deserve better!

Sincerely,

Antony L. Turbeville
Founder